Here is our return and exchange policy:

– HARVM will exchange damaged and defective products only if customers provide the unboxing video.
– You have 14 days to return the damaged or defective product to our warehouse.
– Once your return is received and inspected, we will send you a message to notify you that we have received your returned item.
– We will also notify you of the approval or rejection of your exchange.
– If your exchange is approved, we will send your new bottle within 1-2 working days.